At First National Bank, the basis of each customer relationship,
many of which span generations, is trust. You have chosen to do
business with First National Bank, and we are obligated to honor
that relationship with great care, beginning with the information
you have chosen to share with us. We believe that your privacy
should not be compromised. At the same time, we want to offer you
the array of financial products and services you need to accomplish
your financial goals. We believe we can do both through the privacy
policy outlined below.
At First National Bank, we believe the confidentiality and
protection of customer information is one of our fundamental
responsibilities. And while information is critical to providing
quality service, we recognize that one of our most important assets
is our customer's trust. Thus, the safekeeping of customer
information is a priority for First National Bank.
Information about consumers is accumulated from a variety of
sources. Some information is provided to First National Bank
directly by customers themselves. Other data is developed by First
National Bank as a function of providing a product or service to a
customer. Still, other information is obtained from outside
sources. We will limit the use and collection of information about
customers to that which is necessary to administer our business,
provide superior service, and offer opportunities that we think
will be of interest to our customers. This means that we will use
information to help us identify and mitigate potential risks or
loss to First National Bank. We will use information to help
identify additional products or services which we believe customers
might want to know about. We will use this information only in
accordance with the principles set out in this policy.
We continually strive to maintain complete and accurate
information about you and your accounts. Should you ever believe
that our records contain inaccurate or incomplete information about
you, please notify us. We will investigate your concerns and
correct any inaccuracies.
At First National Bank, employee access to personally
identifiable customer information is limited to those with a
business reason to know such information. Employees are educated on
the importance of maintaining the confidentiality of customer
information and on these Privacy Principles. Because of the
importance of these issues, all First National Bank employees are
responsible for maintaining the confidentiality of customer
information and employees who violate these Privacy Principles will
be subject to disciplinary measures.
First National Bank is committed to the security of your
financial and personal information. All of our operational and data
processing systems are in a secure environment that protects your
account information from being accessed by third parties. We
maintain and grant access to customer information only in
accordance with our internal security standards.
When it comes to sharing customer information with unaffiliated
companies, First National Bank places strict limits on who receives
specific information about customer accounts or other personally
identifiable data. First National Bank may share information with
such companies if they provide a product or service that may
benefit our customers. Whenever we do this, we carefully review the
company and the product or service to make sure that it provides
value to our customers. We share the minimum amount of information
necessary for that company to offer its product or service.
We may also share information with unaffiliated companies when;
they assist us in providing our products and services to our
customers; in the normal course of our business (for example, with
consumer reporting agencies and governmental agencies); it is
legally required or permitted in connection with fraud
investigations and litigation; in connection with acquisitions and
sales; and at the request or with the permission of a customer.
When First National Bank conducts business with third parties,
it requires its vendors and suppliers to maintain similar standards
of conduct regarding the privacy of personally identifiable
customer information provided to them.
First National Bank does not disclose nonpublic personal
information about former customers, except as permitted by law.
First National Bank recognizes and respects the privacy
expectations of our customers. We want our customers to understand
our commitment to privacy in our use of customer information. As a
result of our commitment, we have developed these Privacy
Principles which are made readily available to our customers.
Customers who have questions about these Privacy Principles or have
a question about the privacy of their customer information should
call the First National Bank at 419-629-2761 or e-mail us at firstname.lastname@example.org.