Fraud or Identity Theft
Report a lost or stolen ATM/Debit card:
Please contact the bank immediately so that the card's status
can be changed to lost or stolen. During normal business hours,
please call 419-629-2761. After normal business hours, please call
Reporting fraudulent activity on my ATM/Debit card:
Please contact the Bank's ATM/Debit card Department at
419-629-2761 as soon as you notice any suspicious and/or fraudulent
activity on your account. After normal business hours, please call
Reporting a lost or stolen FNB Credit Card:
You can call the bank to report your card lost. The customer can
also call the customer service number on their statement
(1-866-604-0381) and talk to them directly to report their card
lost or stolen.
Reporting fraudulent activity on my FNB Credit Card:
The customer can call the bank to report the fraudulent charges.
If the activity is truly fraudulent, the customer will have to call
the resolution line at 1-800-600-5249 to start a dispute on the
Government officials call identify fraud and theft the fastest
growing crime in the nation. In addition to forging checks and
documents, thieves will also attempt to obtain personal information
such as social security numbers, driver's license numbers, credit
card numbers, and even birth certificates. With this information, a
thief will open accounts in the victim's name for credit cards and
loans with the mail diverted to a different address. It could take
you months or years to learn that you are a victim with this
What to do if you think your identity has been stolen:
- Contact the fraud departments of any one of the three consumer
reporting companies (www.equifax.com or
or 1-888-397-3742 or www.transunion.com
or 1-800-680-7289) to place a fraud alert on your credit report.
The fraud alert tells creditors to contact you before opening any
new accounts or making any changes to your existing accounts. You
only need to contact one of the three companies to place an alert.
The company you call is required to contact the other two, which
will place an alert on their versions of your report, too. Once you
place the fraud alert in your file, you're entitled to order free
copies of your credit reports, and, if you ask, only the last four
digits of your Social Security number will appear on your credit
- Close the accounts that you know or believe have been tampered
with or opened fraudulently.
- File a report with your local police or the police in the
community where the identity theft took place. Get a copy of the
report or, at the very least, the number of the report to submit to
your creditors and others that may require proof of the crime.
File your complaint with the FTC. The FTC maintains a database
of identity theft cases used by law enforcement agencies for
investigations. Filing a complaint also helps us learn more about
identity theft and the problems victims are having so that we can
better assist you.
- Call the social security fraud hotline 800-269-0271